Welcome to Eartha Essentials! These Terms and Conditions govern your access to and use of our website and the purchase of our eco-friendly and sustainable products. By accessing or using the Site, you agree to comply with these Terms. Please read them carefully before proceeding.
1. Agreement to Terms
By using this Site, you confirm that:
- You are at least 18 years of age or have the legal authority to enter into this agreement on behalf of a minor.
- You agree to abide by these Terms and any additional policies referenced herein, including our Privacy Policy, Shipping Policy, and Returns Policy.
2. Website Usage
You agree to use this Site for lawful purposes only. You must not:
- Misrepresent your identity or provide false information.
- Access or attempt to access secured areas of the Site without authorization.
- Use any automated systems (e.g., bots, scrapers) to interact with the Site without permission.
- Distribute viruses, malware, or any other malicious software.
3. Products and Services
3.1 Product Descriptions
We strive to ensure that product descriptions, images, and pricing are accurate. However, minor variations may occur due to factors like lighting or manufacturing changes. If you find any discrepancies, please contact us.
3.2 Availability
Products are subject to availability. In case a product is out of stock after you place an order, we will notify you promptly and offer alternatives or a full refund.
3.3 Eco-Friendly Commitment
As a sustainability-focused business, we prioritize eco-friendly materials, ethical sourcing, and minimal waste. Learn more about our practices on our Sustainability Page [insert link].
4. Orders
4.1 Placing an Order
- Orders can be placed through our website by creating an account or as a guest.
- Ensure all details provided are accurate to avoid processing delays.
4.2 Payment
- We accept the following payment methods: [Credit/Debit Cards, UPI, Net Banking, PayPal, etc.].
- Payments are processed securely, and your information is encrypted to protect against fraud.
4.3 Order Confirmation
You will receive an email confirmation upon successful placement of your order. If you do not receive confirmation, check your spam folder or contact our customer support team.
4.4 Order Cancellations
- Orders can be canceled within [insert time, e.g., 12 hours] of placement.
- Cancellations after dispatch are not allowed.
5. Shipping and Delivery
5.1 Shipping Areas
We currently deliver to [list countries/regions]. Some areas may have restricted access due to logistical challenges.
5.2 Shipping Charges
Shipping charges are calculated at checkout based on the delivery location and order weight.
5.3 Delivery Timeline
Orders are typically delivered within [insert timeframe, e.g., 5–7 business days] after dispatch. Delays may occur due to unforeseen circumstances, including weather conditions or customs checks.
5.4 Tracking
You will receive a tracking number once your order is dispatched. Use this to monitor the delivery status.
